Please go to Windows Service manager, run "services. However it doesnt work at all with existing computers that have had the netextender installed, its producing the remote access service error, so im guessing something is cached somewhere that is not allowing connection. Ive tried it on 3 different laptops 1 not even a domain computerand all getting the same error.ĭell closed the case as they managed to get connected, but I'm going to get it reopened as no difference for me at all. Have you tried connecting the web interface of the Sonicwall Virtual Office and downloading the client that matches the firewalls firmware? Does the client show as logged in on the Virtual Office when they connect and do they stay connected? Are the routes correct on the client settings page? Unfortunately it is also affecting windows 7 clients as well, was on the phone for 5 hours on friday and still no closer to resolving it.Īwaiting there call again this morning :! Its weird now, Dell tested it in there environment yesterday and they got connected ok. They would connect and get disconnected right away. I had the disconnection issue you are experiencing with a user running Windows 8. NetExtender has been disconnected for one of the following reasons " there was a reason a break in the network connection, the connection was idle for longer that the configured idle timeout, your user account was logged out of the ssl vpn portal". The Domain is correct, if i change it to something different i get Wrong domain name, the client log file goes. I have tried 3 different versions of the Netextender Client, all of which I downloaded from Mysonicwall.
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